Refund and Returns Policy
We want you to be completely satisfied with your Vetements Ecstasy purchase. If that’s not the case, please review this policy:
1. Return Eligibility
- Items can be returned within 7 days of purchase.
- Products must be unused, unwashed, and have original tags attached.
- Sale items may have a different return policy (noted on the product page).
2. How to Return
- Email support@vetementsecstasy.com with your order number.
- Our team will confirm the return process.
- Send the item to the address provided.
- After inspection, your refund/exchange will be processed.
3. Refunds
- Approved refunds are processed within 5-7 business days to the original payment method.
- Shipping charges are non-refundable (unless the defect is on our end).
4. Exchanges Size or color exchanges are available, subject to stock availability.
5. Non-Returnable Items
- Sale/clearance items (if specified)
- Items used or damaged by the customer
- Items without original packaging
For any questions, contact: support@vetementsecstasy.com